Closing the Deal – How To Sweeten Pot

j0387534Negotiating is A tough business these days!  Everyones purse strings are tight.  No one wants to pay too much and vendors don’t want to give away the farm!  Here are some tips that will help close the deal without going broke!

  • Be prepared!  Go into a negotiating meeting anticipating that you will need to use an extra widget to close the deal
  • Be creative – color outside the lines and do something unexpected but valuable
  • Make sure your offer protects the integrity of your brand and your product

To get your creative juices flowing, take a look at these free or low cost options to use when your client asks for a discount:

  • Offer an unconditional money back guarantee
  • Free Shipping
  • Payment Terms/Pay in Installments
  • Payment With Credit Card
  • Free Product Training by you or your training staff
  • Free webinar/teleseminar for training or FAQ session
  • Future volume discounts
  • Offer to feature your client in your next newsletter
  • Feature your client on a prominent page of your website

There are so many options.  Take some time to brainstorm.  Figure out what works for your company, brand, client base and your bottom line.  What is it that really turns your clients on?  What are your competitors offering?  Can you sweeten the pot?

Happy Clo$ing$!

Powerful Words and Phrases

word-tilesSometimes I get writers block.  We all do.  For me it’s when I am trying to craft a “jump off the page” headline.  When the words won’t come on their own, I consult a list of power words I keep handy.

If you need to beef up your content, come up with a killer title, or even a good memo that drives home your point, try using some of these words:

  • POWER WORDS & PHRASES:
  • At Last! – You just solved your readers problem
  • BONUS, free,  gift, – We all love something a little extra
  • Easy, effortless, painless – Life is too complicated…make it easy
  • Exclusive – Make your reader feel SPECIAL
  • Announcing, First Time Ever, Revolutionary, Unique – Everyone loves the latest and greatest!
  • Guaranteed, Proven, Promise – Risk takers are not the norm
  • YES – Who likes to be told no?

Create a sense of urgency with:

  • Hurry!
  • Right Away
  • Quick
  • Instantly
  • Just Arrived
  • It’s Here
  • Limited

Share Secrets – We all want to know what the secret is:

  • How to
  • How I
  • Secret
  • The Steps to
  • The Truth About

Have fun crafting your next literary masterpiece!

To Tweet or Not To Tweet: Making Twitter Work For You and Your Business

For those of you who haven\’t hopped on to the Twitter Band Wagon, you might just want to consider it.  What was once reserved for social interaction is now turning into an arena where contacts are being made, business deals are in the works, and people are learning more about different industries, topics and occupations than ever before.

So, what are the benefits to Twitter and Tweeting on a regular basis?

  • Marketing: A great way to create ‘BUZZ’ about products and services!
  • 140 Characters: Some may dislike being capped at just 140 characters.  Personally, I love it!  I know I have the full attention of the reader to get my message across and not lose my reader mid-post
  • Indicators: Take a look at how many and who are following you.  The more followers you have indicates how interested people are in your business, your products, and what you can offer
  • Relationships: Networking and lead building – the potential is endless if done correctly

How do you get followers and make an impact?  It\’s all in the content!  Here are some key items to keep in mind when posting a Tweet on Twitter:

  • Create Tweets with usable content
  • Write for the benefit your readers
  • Avoid constantly selling yourself – Don’t earn a SPAM reputation
  • Offer sound tips
  • Promote others and give endorsements
  • Fill out your Twitter profile completely – make sure to include your website & blog

So, give Twitter a try!

twitter-birds

…and by the way,

you can follow me on

Twitter at:  http://twitter.com/VirtualAssist09 or just click on the blue birds to your left!

Quick Tip: Business Networking

If you haven’t checked out: www.oBizNetworking.com, you are really missing something. Propel your business now! Check them out!

Staying In Touch With Customers Through Email Marketing

j0395737You’ve decided to take the plunge and finally kick-off an e-mail marketing campaign. Starting it is the hardest part. Especially since it’s your first campaign and your not really sure how to go about it. You may flirt with sending an email to your contact list with an attachment…if you are PLEASE DON’T HIT SEND! That is email and brand suicide!

If you are going to take the time to educate your clients, prospects and audience, take the time to make it look professional and make it easy for your reader, not yourself. Remember, whatever you put out on the internet and whatever other vehicles you use to advertise your business…it all reflects your brand.

You only have 1 opportunity to make a first impression.  Make It count!

Here are some steps you can apply to ensure your email marketing campaign is optimized for the best branding results, best readability, and the best way to engage your audience:

Step 1 – Email Marketing Provider:

  • There are many inexpensive options available on the internet for designing and maintaining email programs
  • Many offer the capabilities of contact database management, polls, stock images and so much more!
  • Many have free trials
  • I recommend that you test drive a couple to see which is the most compatible for you and your business
  • A couple for you to check out are : www.icontact.com and www.constantcontact.com

Step 2 -The DO’s and DON’Ts of Design:

  • Once you have selected an email marketing program, it’s time to design your email newsletter
  • Do match the template design to your industry, topic and brand
  • Do go for simple, easy to read and eye catching formats
  • Do use images complimenting your topic, brand or product
  • Do use a clean and crisp template or design * Don’t try to be too fancy – the object is to get your message heard!

Step 3 – Content is Key!

  • Before writing your email newsletter have a plan
  • Determine what your topic will be – be specific and stay focused
  • Make your content high quality and useful information for your readers
  • Don’t try to send all your messages out in one edition – save some topics and messages for upcoming newsletters
  • Consider creating several ’snippet’ type sections used to back up your main topic.  For example, you’re newsletter may include the following:

Section A – Introduction/Greeting announcing what the focus of the newsletter will be – INCLUDE A CALL TO ACTION! (click here to buy…, call now for…)
Section B – An in depth look at the topic
Section C – Positive testimonials regarding the topic
Section D – Any promotions or current offers available
Section E – Closing with a sneak peak of what can be expected in the next issue

  • When writing to your audience, try not to overwhelm them with too much, non-essential information or technical talk
  • The best way to write is to the masses – write as if you are talking directly to your customer.  Not only is it easier for you but your customers will appreciate it and stay engaged!
  • Whenever possible, opt for bullet point forms of communication
  • People are busy and are bombarded with tons of email – something that is easy to read with loaded with valuable info is more likely to be read and even passed on (viral marketing)

Take some time today and research email based marketing websites, collect email addresses, and draft an outline of your first newsletter.

Stay tuned to learn how to get your readers attention and keep them engaged!

Follow me on Twitter for daily business building “Tweets”: http://twitter.com/VirtualAssist09


Tips for Tough Times

Tips for Tough Times!

CB017902Today’s business climate is volatile at best. 

 

What are we to do to keep our heads above water. 

 

 

Try these tips. 

They may seem simple and based on common sense but in a climate like this, we sometimes panic and forget the most obvious:

  1. Monitor cash flow and receivables – DAILY!  I know, it’s not fun but it needs to be done.  Especially if you need the funds to complete a project you know is going to propel your business.
  2. Watch expenses – Make sure you are spending money only where it is necessary.  Put a value on your expenses.  If you spend $x.00, to complete something, or take a client out to lunch, what is your potential ROI?
  3. Review your business plan!  If you don’t have one, make a New Year’s Resolution for 2009 stating that you will complete one.  A business plan is essential for keeping you and your employees on track with all eyes on the overall goal, making adjustments as necessary.
  4. Be MORE Marketable!  Continue your professional education.  There is ALWAYS something new to learn no matter what industry you are in.  If you are up to date on the latest and greatest techniques, that puts you leaps and bounds ahead of your competition.
  5. Outsource projects and work at a cheaper rate.  The benefits to outsourcing is to paying by the hour or by the job at a pre-negotiated rate.  Don’t forget, these types of employees are independent contractors operating on a 1099.
  6. Start a blog.  There’s no better way to market yourself than with a blog.  What was that?  You don’t have enough time to blog?  This is one of those projects that is easily outsourced!  I blog for many people and industries.  When hiring a blogger, make sure you are hiring someone who is ready to learn and research about your company and industry.  Blogging doesn’t have to happen every day but three times a week is ideal.
  7. Keep marketing.  Many businesses that are experiencing slow times want to cut the marketing budget first.  How will people find you if they don’t know about you.  Look for cost effective alternatives to your marketing plan.  There are many out there that you probably haven’t thought of. 

 Stay tuned for more information and tips on business survival during these tough economic times.

Virtually yours, Lora

Specialize In Something!

If you are thinking about working from home and becoming a Virtual Assistant…my advice to you is “Specialize in Something”. 

You are excellent at certain things and have expertise and knowledge that you can leverage into a career opportunity.  Think about what those things are, find your niche, then tell the world about it.  Is your specialty in:

  • Writing
  • Editing
  • PR
  • Customer Service
  • Telemarketing
  • Blogging
  • Brand Development
  • Training and Development
  • Organization

Identify it, own it and market it!

Good luck!